Privacy policy
Club Escape (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or purchase tickets, reservations, or other services online.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing address
Payment Information
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Payment details are processed securely by our third-party payment providers
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Club Escape does not store or have direct access to your full payment card information
Usage Information
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IP address
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Browser type
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Pages visited
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Date and time of visits
This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
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Process ticket sales, reservations, and other permitted transactions
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Communicate with you about your purchase or upcoming events
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Respond to inquiries or customer support requests
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Improve website functionality and user experience
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Comply with legal and payment provider requirements
Payment Processing
All online payments are handled by secure, PCI-compliant third-party payment processors. Club Escape does not sell alcohol online. Any tickets or reservations purchased online are for entry, experiences, or seating only and do not include alcohol sales.
Sharing of Information
We do not sell or rent your personal information. We may share information only with:
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Payment processors for transaction completion
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Service providers who assist with website operations
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Legal authorities if required by law
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure.
Your Rights
You may request to:
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Access the personal information we have about you
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Correct or update your information
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Request deletion of your information, subject to legal or business requirements
To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party sites. Club Escape is not responsible for the privacy practices or content of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Club Escape
1530 E 75th Street
Chicago, IL
contact@clubescape.com